Information
and forms.
All our forms in one easy spot.
Information and forms.
From LMI proposal and policy variations, cancellations and loss management information and forms.
LMI proposal and policy variations
For lenders use when applying for LMI on a new or additional loan.
Lenders Mortgage Insurance (LMI) proposal checklist
Document required to be sent to Helia for LMI proposals submitted via email or eLMI portal (except e-form).
- A completed Helia LMI proposal form
- A copy of the completed loan application
- A copy of the serviceability calculation used in your loan assessment
- Full valuation report, or approved alternative, no more than 90 days old (only required if Valex ID not provided)
- Lenders supporting notes. If outside of Helia's LMI underwriting standards and guidelines, supporting comments outlining the strengths of the LMI proposal is also required.
Note: The loan application must satisfy your credit policies and all associated regulatory requirements. Helia reserves the right to request more detailed information or supporting documents for any LMI proposal. In addition to the documents detailed above, other documentation is obtained as part of your loan approval process. They do not need to be sent to Helia unless requested or considered appropriate under your duty of disclosure, however, must be retained on the lender file.
For further information, please refer to the LMI underwriting standards and guidelines.
For enquiries, please contact the Helia Customer Service Centre:
Phone: 1300 661 118
For lenders use when making an amendment to an existing LMI policy.
Cancellations
Please advise when the loan has been fully repaid to ensure the policy can be cancelled and any refund due calculated.
For lenders use when requesting cancellation of a batch of LMI policies.
For lenders use when requesting cancellation of a single LMI policy.
Loss management
Arrears reporting template For lenders submitting monthly arrears reports.
For lenders use when applying for hardship requests and reporting.
For lenders submitting a claim for loss form.