The Board has established an Anti-Bribery and Corruption Policy which outlines the Australian laws governing the bribery of public officials and sets out Helia’s requirements in relation to anti-corruption and improper payments. The requirements apply to all directors, management, employees and contractors and establish the standards of behaviour as well as internal and external reporting which is expected of them.

Click here to download

The Board acknowledges the need for high standards of corporate governance practice and ethical conduct by all directors and employees of Helia.

The Board has adopted a code of conduct which sets out Helia’s commitment to maintaining high levels of integrity and ethical standards in its business practices. The code of conduct sets out for all directors, management and employees the standards of behaviour expected of them.

The code of conduct sets out Helia's policies on various matters, including conflicts of interest, public and media comment, use of Helia's resources, security of information, intellectual property/copyright, discrimination and harassment, corrupt conduct, occupational health and safety and insider trading.

In addition to their obligations under the Corporations Act in relation to inside information, all directors, employees and consultants have a duty of confidentiality to Helia in relation to confidential information they possess.

Click here to download

Helia is committed to achieving diversity and has adopted a diversity policy which provides a framework for Helia to achieve, among other things, a diverse and skilled workforce, a workplace culture characterised by inclusive practices and behaviours for the benefit of all staff, improved employment and career development opportunities for women and a work environment that values and utilises the contributions of employees with diverse backgrounds, experiences and perspectives.

Click here to download

Workplace Gender Equality

Each year at Helia we provide a report to the Workplace Gender Equality Agency which highlights our progress and ongoing commitment to diversity, what gender equality looks like, and how we are supporting our diverse workforce.

Public Report - Questionnaire
Public Report - Employee Data Tables

Helia is committed to timely and transparent disclosure of material information to support market integrity and investor confidence. Helia's disclosure practices are designed to comply with the ASX Listing Rules and the Corporations Act, including continuous disclosure requirements.

Helia has adopted a Disclosure Policy that sets out how it meets these obligations and manages communications with the media and financial markets.

As a disclosing entity, Helia must promptly notify ASX of any non-public information that a reasonable person would expect to have a material effect on the price or value of its securities, subject to applicable expectations, and will provide any information requested by ASX to correct or prevent a false market in Helia's securities.

All information provided to ASX for release to the market will be posted to Helia's website at helia.com.au after ASX confirms an announcement has been made.

Click here to download

Helia recognises the sensitive nature and importance of supporting consumers affected by family violence and outlines the mechanisms by which Helia aims to identify and support consumers affected by family violence in this Family Violence Awareness Policy.

This Policy is made publicly available to ensure individuals who interact with Helia are able to understand what mechanisms are in place to provide this support. Our employees are trained on this Policy to ensure timely, consistent and targeted assistance can be provided to individuals affected by family violence.

Click here to download

Prudential Standards and other legislation and regulation applicable to Helia as a credit licensee and licensed insurer, require that persons who are responsible for the management and oversight of Helia have appropriate skills, experience and knowledge and act with honesty and integrity. Helia has adopted a fit and proper policy that meets the requirements of the Prudential Standards and other applicable legislative and regulatory requirements. Helia has established a Fit and Proper Committee that assists with of the assessment of personnel in regulated positions under the relevant regulations.

Click here to download

Helia is committed to managing its investments in line with its Board approved risk appetite. The investments policy establishes the framework for the governance and management of its investment portfolio.

The investment portfolio of Helia consists of Technical Funds and Shareholder Funds with a distinctive purpose and objective for each fund. The main objective of the management of investments designated as Technical Funds is to ensure adequate funding and liquidity is available to Helia to meet the liabilities towards policyholders as they fall due, and the main objective of the management of investments designated as Shareholder Funds is to maximise returns to Shareholders while remaining within the designated board approved risk appetite.

Our modern slavery statement articulates our position on modern slavery and our goals to understand and investigate the risk of modern slavery in our operations and supply chain. 

Click here to download

CPS 220 requires an authorised general insurer to have in its Risk Management Framework, a documented Risk Management Strategy and sound risk management policies and procedures with clearly defined managerial responsibilities and controls.

Helia is committed to the identification, assessment, monitoring and management of all enterprise risks associated with its business activities and has put in place a Risk Management Framework and Strategy in accordance with APRA requirements to ensure effective control systems and risk treatment plans are in place.

The Board is responsible for overseeing and approving the Risk Management Framework and Strategy. The Enterprise Risk Management Committee has responsibility for identifying material risk areas, implementing risk management systems and remediation plans, and reporting on these areas to the Board and the Risk Committee. The Board works collaboratively with management in relation to all material risk areas.

Click here to download

Our Supplier Code of Conduct is the framework that fosters and maintains Helia’s relationships with suppliers. It outlines the standards and practices expected by the community of Helia and its suppliers, and forms part of our corporate social responsibility approach.

Click here to download

Helia’s Trading Policy applies to its directors, officers, employees, and relevant consultants, contractors and advisers (“Helia Personnel”). As these individuals may have access to inside information relating to Helia or other entities, the policy explains insider trading obligations under the Corporations Act and sets controls to prevent breaches, including requirements that extend beyond the Act in some cases.

The Trading Policy restricts trading in Helia securities to designated trading windows: four weeks from the second trading day after the release of half-year and full-year results, and two weeks from the second trading day after the annual general meeting. The policy also requires directors, senior management and certain employees to obtain pre-trade clearance at all times, subject to limited expectations, and outlines the approval process.

Click here to download

This Helia Whistleblower Policy fosters a working environment and culture that reflects Helia’s core values to act with integrity by allowing employees to raise concerns about unlawful, unethical or improper conduct occurring in the workplace. It outlines the reporting and investigatory processes that Helia will adopt, and the protections provided, where disclosures relate to possible illegal, unethical or otherwise improper conduct.

This Policy applies to Helia, its subsidiary companies, and the officers and employees of such entities, in relation to reports of possible Improper Conduct concerning Helia. It is not intended to replace or supersede other policies within Helia dealing with regular and ad hoc internal reporting, nor with employee grievance policies and procedures. It is to be read in conjunction with other applicable policies, including our Code of Conduct.

Click here to download

Click here to download