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At Helia, our people are the foundation of our success.
We’re building a team of exceptional people who reflect the diversity of culture, thought and identity of the communities in which we operate, and we value the contribution every individual brings.
Helia is a place where you can grow, be supported and make a difference. We’re passionate about workplace flexibility, sustainability, diversity and inclusion, and these are just some of the reasons why our people do what they do at Helia.
Learn more about working at Helia and reaching new heights in your career.
Why Helia.
Discover Helia.
Take your career to new heights.
Achieving our purpose.
We help homebuyers reach new heights.
Work with us.
Are you ready to reach new heights?
The future is bright.
Why work for us?
We show people what’s possible, then support and empower them to reach their destination—whether it's a first home, or a step up in their career.
Bring your big ideas to our dynamic and forward thinking business to help drive our innovative strategy about creating opportunities for home ownership.
Work with high calibre people, decision makers including senior leaders who are passionate about financial wellbeing through home ownership.
Join a high performing team who value flexibility. We are passionate about delivering exceptional customer outcomes while balancing life outside of work.
We want to grow and we want to see you grow with us. We will invest in your development whether that be formal training, exposure to new experiences or cross-skilling opportunities.
Be part of a team and dynamic organisation that is dedicated and focussed on accelerating financial wellbeing through home ownership, now and in the future.
Our culture.
Working at Helia.
At Helia, we help our people reach new heights.
With 60 years of expertise in the Australian housing market, we are dedicated to helping aspiring home buyers realise their property dreams.
Our purpose is to accelerate financial wellbeing through home ownership. We collaborate closely with our customers to deliver tailored solutions that are efficient, accessible and supported by modern technology and data.
What makes working at Helia unique is the way we work together. While our organisation may be smaller in size, the impact we make is significant. We believe in shared leadership and giving everyone a voice, empowering our people to contribute, share ideas and collaborate on complex challenges - while maintaining balance and flexibility outside of work.
To learn more about what it’s like to work at Helia, explore our Welcome to Helia eBook.
Our behaviours.
Our behaviours shape how we work together every day, creating a culture that is aligned, strong and vibrant and encouraging open minds and curiosity.
Own it
Focus on impact and help each other thrive
Come with ideas, take action, see it through
Do it well—every time
Face challenges, look for better ways and opportunities
Rethink the everyday
Put yourself in the customer’s mindset daily
Continuously improve the customer’s experience
Keep an open mind and keep moving forward
Encourage curiosity and try new things
Grow together
Customer at the centre of the conversation
Share your expertise and experiences openly
Invite and listen to different views
Do right by each other, our customers and communities
Hear from our people.
Our heritage brand and culture make it a great place to work. At Helia, you are empowered to bring your best everyday. I have been provided numerous opportunities for development to work in different parts of our business from Operations to Product and Partnerships. In my 15+ years, the employee and customer experience is at the centre of what we do everyday.
 | Clair Steenson |
I’ve been with Helia for over three years now and in that time I’ve worked with some truly amazing people right across the business. The team culture is welcoming and supportive, which makes coming to work each day something I actually look forward to. I’ve also had fantastic opportunities to learn and expand my knowledge in other systems, which has helped me grow both professionally and personally. As a dad with young kids, Helia has been an incredibly flexible and understanding place to work, and anyone would be lucky to join the crew here.
 | Sunny Nandhra |
Rewards and benefits.
We care about what’s important to our people. Whether it’s supporting your health and wellbeing or giving you more time with family, Helia offers a range of benefits designed to support you both professionally and personally.
Competitive pay and performance incentive options
$1,000 shares for permanent employees (subject to the terms of the Employee Share Scheme plan)
Discounts on LMI for employees (approved for a loan through certain lender partners)
Free independent, personal superannuation advice through our financial advisor partners, Harvest
Staff superannuation fund with MLC (and associated TPD insurance)
Salary continuance insurance
Health and wellbeing benefit (reimbursement of up to $600 per year)
Novated vehicle lease package
Recognition awards program
Service awards (we value and recognise significant service milestones)
Diversity, equity and inclusion.
At Helia, you’ll be part of a workplace that is committed to inclusion, equity and community involvement. We value the different backgrounds, experiences and perspectives our people bring, because we believe diversity strengthens our teams and drives value for our shareholders, customers and employees.
Our Diversity Council plays an active role in promoting a diverse and inclusive workplace. Chaired by a member of our senior leadership team and supported by employee volunteers, the Council provides oversight, advisory and advocacy to help achieve Helia’s diversity goals.
How we champion a diverse, inclusive and equitable culture at Helia:
Genuinely support a flexible working culture – we’ve empowered our people to work wherever you work best
WGEA Employer of Choice for Gender Equality recognition for the last 10 years and counting!
50% female representation on our Board
Developing a future pipeline of female leaders through dedicated leadership development programs
Our Diversity and Inclusion Council actively champions and celebrates cultural, wellbeing and diversity initiatives such as Diwali, RUOK Day, International Women’s Day and National Reconciliation Week
Ongoing training programs to proactively strengthen respect in the workplace, reduce unconscious bias and foster inclusive conversations
Domestic and family support covered across a number of policies
Our commitment to reconciliation through our Innovate RAP (Reconciliation Action Plan) and active RAP working group
Community involvement - we are proud to have continued our longstanding charity partnerships with St Vincent de Paul Society, Youth off the Streets and Habitat for Humanity.
At Helia, diversity, equity and inclusion aren’t just values – they’re at the heart of how we work and succeed. We celebrate the unique perspectives and experiences each person brings, because we know diversity makes us stronger, drives innovation and creates value for our people, customers and shareholders. We continue to embed our Innovate level Reconciliation Action Plan and take targeted steps towards reconciliation with First Nations peoples. As Chair of the Diversity Council, I’m proud that we’re building a workplace where everyone feels respected, empowered and inspired to give their best.
 | Brady Weissel |
Helia spotlight.
Working at Helia
Graduate and internship opportunities.
Helia is committed to providing graduate and internship programs that help current and graduating university students launch their careers.
Since 2012, our programs have supported graduates and interns across finance, technology, operations, product and marketing, giving them the opportunity to do meaningful work that adds real value while enabling people to kickstart their careers.
Our program includes:
Onboarding and ongoing support - new starters connect with each other, learn about Helia, meet senior leaders and are paired with a buddy from the business
Lunch and learn sessions - informal sessions covering relevant topics such as presentation skills and insights into the insurance industry, while connecting with colleagues
Social opportunities - including monthly drinks, team offsites, group lunches and events such as Diwali and Family Fun Day.
I commenced working with Helia in early 2022 as a Marketing Intern through Helia's internship program. The opportunity to work in the business on real marketing initiatives including 'it's my home' (annual lifestyle magazine) and the rebranding project has been beyond amazing. I would not have been given these opportunities so early in my career. I have now been permanently appointed to the role of Marketing Specialist. I couldn't be more excited.
 | Courtney Brennan |
Take your career to new heights.
Helia is a place where you can grow, thrive and make a difference in people’s lives.
To attract the best talent, we’ve designed a recruitment process that helps us find the right people for our roles and our business.
Our recruitment process will typically involve the steps outlined below:
Apply
Phone interview
Formal interview/s
Pre employment checks
Offer and background checks.
Selection criteria and progression through the recruitment process are determined by Helia and may vary depending on the role and business requirements.
At every stage, we’re committed to keeping you informed. If you’re unsuccessful at any point, we’ll let you know as soon as possible via email or phone.
Your privacy during the recruitment process is important to us. To find out how we manage and protect candidate data, read our Candidate Privacy Policy.
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